Customer Service

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Payment

Online payments are accepted using PayPal, where you can securely use your PayPal balance or credit card. A PayPal account is not required to use this service.

* A 7% sales tax will be collected on orders shipping to Georgia.

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Shipping

Shipping is currently available to the United States and to select international countries. If shipping is not listed for your country during checkout, please contact me for additional information.

Shipping occurs on business days Monday – Friday, excluding government holidays.

In Stock Jewelry Items
Currently ship within 1-2 business days. An item is in stock unless otherwise noted as ‘Made to Order’ on the listing.

Made to Order Items, In Stock Artwork
Currently ship within 5-7 business days unless noted otherwise on the item listing.

Shipping is provided via USPS First Class Mail or First Class Mail International. Contact me for expedited or other shipping options.

* The recipient is responsible for import duties and VAT charges that may be applied on receipt.

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Gifts

All Christina Steward jewelry purchases arrive in a gift box, ready for giving. If the receipt should be omitted (US destinations only), or you’d like to include a gift note, please indicate that during checkout.

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Returns

Non-custom items are gladly accepted for return, in their original condition, within 10 days of delivery. Refunds, minus shipping costs, will be given back in the original form of payment. Please notify me before returning an item.

Because of their specific nature, custom items are generally not returnable. However, please contact me to discuss any particular concerns. These will be handled on an individual basis.