Customer Service

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Payment

Online payments are accepted using PayPal, where you can securely use your PayPal balance or credit card. A PayPal account is not required to use this service.

Sales Tax
A 7% sales tax will be collected on orders shipping to Georgia.

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Shipping

Shipping is currently available to the United States and to select international countries. If shipping is not listed for your country during checkout, please contact me for additional information.

Schedule
Shipping occurs on business days Monday – Friday, excluding government holidays.

Art Prints & Coffee Mugs
Prints and coffee mugs ship directly from the professional printing company within 2-5 business days.

In Stock Jewelry Items
Ship within 2-3 business days. An item is in stock unless otherwise noted as ‘Made to Order’ on the listing.

Made to Order Jewelry Items
Ship within 1-2 weeks unless noted otherwise on the item listing.

Carrier
Shipping is generally provided via USPS First Class Mail. Some art prints are shipped directly from the printing company and the carrier may vary. Contact me for expedited or other shipping options.

VAT
The recipient is responsible for import duties and VAT charges that may be applied on receipt.

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Gifts

All Christina Steward jewelry purchases arrive in a gift box, ready for giving.

Gift Notes
If the receipt should be omitted (US destinations only) or you’d like to include a gift note, please indicate that during checkout.

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Returns

Non-custom art and jewelry items are gladly accepted for return, in their original condition, within 30 days of delivery. Refunds, minus shipping costs, will be given back in the original form of payment. Please notify me before returning an item.

Because of their specific nature, custom items are generally not returnable. However, please contact me to discuss any concerns. Your satisfaction is important to me and I will do all that I can to ensure it.